Airtel
Network and coverage problems

Network problem has been iterated about 4 times till date and there has been no productive action or response from Airtel team. I have been facing this problem for more than 10 months and logged online complaint in June.

This week also person called and when I complained expectation was set that tech. person will contact within 4 hours and there was no response.

I have the following problems.

* Call Drops in certain areas, have to run to balcony if I get a call

* People calling complaint that I am not reachable. This is very bad as it sets wrong impressions

* Cuts at least twice in a single conversation and this increases my billing by double as I end up calling the person at least twice.

* I don't receive certain important calls from office and relatives

* I suspected it was phone problem and changed my mobile JUST for this reason.

Note: There is certainly no problem with my handset as I tend to receive and talk even in areas like my office closed-lift which 9 floors.

At this moment I am unhappy with the service and I would definitely discourage Airtel connection in my area. I am unable to recommend Airtel or this reason to people who seek my advice.

Company: Airtel
Country: India

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