Attention Nokia Authorities
Attention Nokia Authorities

Attention Nokia Authorities

I Purchased the Nokiae71 for Rs.16500/= serial no 356059036516033 from 4 months back from Nokia priority dealer at the time of purchase i got the warranty of this product.

after two months i noticed that my phone has some spot like rust on the display i thought it may be moisture but again after some time i noticed that this spot is growing

bigger it seems that colour is contnously fading on this space.

i managed to check the phone on nokia service center rohini delhi Near m2k and they told me after inspection from the service enginner that they will change the body of the set as it is defective.but unfortunately

i were have not saved my data and i was asked to come on another day.

on the next day when after saving my data on my laptop i went again there but the customer care exective who assisted me last day was not present so i was attended by other

executive who refused me by saying that body panel is not covered under warranty. However she admitted that this is not liquid or phyical damage but refused me by saying the same

word that body is not covered under warranty.in this way i think was cheated when at the time of purchase they donot told me such.pls advice me what should i do should i go directly to consumer court directly or else.

Company: Attention Nokia Authorities
Country: India
State: Delhi
City: North Delhi

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