Nokia 3120
New Mobile is not working properly

I bought Nokia-3120 on 4th August from Ambala. It was not working properly. It heats up and disconnects while receiving and sending calls.

I complained to the shopkeeper (Ambala) within 1-2 months. He told us that it will not be replaced but will be repaired and directed us to Nokia Priority Center, Noida.

We gave the mobile for repairing to Mobile Spacetel, Sector-18, Noida.

They repaired it but it doesn't work and we gave it again. They told us that it’s a Software Problem. It had been repaired thrice by Mobile Spacetel but the problem still exists.

I have not used my mobile from 1 year properly because half the time it was not working properly or it had gone for repair. I have changed many Sim cards also in the confusion that it may be the fault of the connection service. I was not expecting such respond from Nokia.

I got one more mobile. Its a Sony Erricson's model. I was facing some problem with my mobile and the service center had responded me very well. Even, when they saw that the problem is major they replaced my mobile and gave me a new hand set.

Now the warranty period of my Nokia-3120 is also over. I have checked its battery through online battery check process. There is no fault in the battery.

Even, the respond from Nokia Care center was not good. Atleast, Nokia should teach their lower staff the way they should conduct with the ladies. It was really a bad experience talking to an employee in the Nokia Care Center.

Company: Nokia 3120
Country: India

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