Nokia 3250
Manufacturing defects
- 11-01-2006
- 44
I am using your platform to put my concern after getting shocked treatment from three nokia care centers india esp. nokia care jayanagar, Bangalore i am forced to write this complaint.
I have nokia customer from and very much happy with nokia products and even recommend other to go for only nokia phone, but my perception is totally changed now, I have purchased new nokia 3250 on 2 sep 2006. After 1 months i faced problem that my phone is not getting charge, i have shown that phone to local nokia care, they have tried their best and told me gently that because of unavailability of spares they can't repair this.
after that i have contacted nokia bangalore, they took two days and even after my mobile is not working and they insist that i will go to headoffice of nokia and get my mobile repair from there only as it's manufacturing defect and behave very arrogantly, even he refused to give customer reciept by giving excuse that sir we are not allowed to give Receipt, only after heated arugument he has given delivery note, which doesn't contain any IMEI, my job sheet is JS 032434038/061027/19.
After that i lost complete trust in NOKIA.
Company: Nokia 3250
Country: India