Bharti Airtel Ltd
Balance deduction monthly

This is regarding my no. 9818210001. I have been a valued customer of your company for more than 6 years now.

I have been facing a trouble for over 12 months now and no clarifications has been done from your company irresponsible customer care officials. Please note that the reason I am using such language is due to the humiliation I am facing. Each month Rs30 is deducted from my balance saying that it is the charge for some LMTS software. This software is neither installed in my phone nor I download it. This has been confirmed by your customer care officials. But nothing till now has been done to rectify this and each month my balance is deducted. When I do discuss with customer support they either disconnect or say that do not know why this is happening.

Even today two calls I attended from airtel and they speak rudely that they are not responsible and can do nothing and hang up.

Please help out or advice what to do.

Thanks & regards

Pradeep

9818210001

Company: Bharti Airtel Ltd
Country: India
State: Delhi
City: South Delhi

  <     >