Bharti Airtel Ltd
Deduction in balance

Dear sir,

As i mantion above i am airtel user and my no. Is 9871134009 and today i am recharge my account with Rs. 100 and suddenly when i check my baalance it shows the balance is Rs. 0.01.

Than i call customer care he says that we transfer yur call to our senior executive please stay on line than he disconnect the line. Than i call again and i face the same situation of disconnection but i tried again then their senior says that my bal is deduct due to the use of internet surfing but his reply is not satisfactory because i am using internet on my phone from last 8 months and this is first time when my balance is deduct because i am using special internet pack for using it.

The senior executive says that my balance is deduct by Rs. 89 (approx.) for the usage something 5000 mbs but their charges are 30p./20kb. But if u calculate according to them the charges will more than thousands of rupees. This thing make me unsatisfy this is reason which take me at your door step.

Hope for your fevourable responce.

Ashish kumar aggarwal

Mob. No. 9871134009

Company: Bharti Airtel Ltd
Country: India
State: Delhi
City: Central Delhi

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