Airtel
Incorrect billing

I have an airtel postpaid connection 9967141344 under the scheme for JP Morgan Chase employees - Super Saver 199. Under this scheme I have 150 local 150 STD SMS free and 600 Local mins from Airtel to Airtel or any other mobile free. But when i checked my current bill generated on 27th June '2011 I found that I have been charged for the local mins also.

I tried speaking to customer care but was of no use. Finally I dropped a mail to their nodal officer of Mumbai on nodalofficer.mumbai@airtel.in but still other than acknowledgement no reply has been received.

Please do the needful at the earliest.

Note, if needed, I have the pamphlet provided by the airtel vendor when we take the plan.

Company: Airtel
Country: India
Site: www.airtel.in

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