BSNL
Wrong deduct of Rs.12.00

In the month of July BSNL deducted Rs.10.00 and Rs 2.00 on about 20th July for Music. I immediately book complain and their representative informed me this Rs.12.00 will refund you. I called them again after 2 days and get the Ref No of my refund is IG2312391 but I have not received till 30th July. So I sent SMS to them I received a call and he said it was not wrong deducted. and said that you sent sms for music for that reason it was deducted. I informed them pl submit proof that I had sent or sign up that kind of service but they says we can't do that. I informed them pl give me credit and whoever co's charged me let them they call me or give me their number so will call them but BSNL rep said we can't give you.

So pl help me to refund of Rs12.00

Company: BSNL
Country: India
State: Gujarat
City: Anand

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