BSNL
PREPAID MOBILE RECHARGE, VALIDITY NOT BEEN PROVIDED

I have recharge my prepaid mobile no. 9461589626 (Rajasthan Circle) through ICICI Bank Portal dated 12th January. I have given request for Prepaid Recharge amount 1100/-.The amount 998/-was credited in the account. But talk time validity is not been provided. When I contact at IN Chandigarh, they told me that it was Flexi-Recharge. But I have not requested for this. My request was simply for Recharge-with Validity.

The Biller details showing on the ICICI portal is-

Biller Details

PREPAID MOBILE RECHARGE

EURONET WORLDWIDE INDIA PVT LTD

WEST QUADRANT, II FLOOR,

ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

Why the validity is not been provided. Why recharge from ICICI bank site is like this. As a customer –it’s not a customer mistake.

Kindly resolve the issue and intimate me.

Avadesh Khandelwal

JTO (RF&NQ)

O/o GM (NOW-CM)

Sec49C Chandigarh

09463100310 (M)

Company: BSNL
Country: India

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