I have recharge my prepaid mobile no. 9461589626 (Rajasthan Circle) through ICICI Bank Portal dated 12th January. I have given request for Prepaid Recharge amount 1100/-.The amount 998/-was credited in the account. But talk time validity is not been provided. When I contact at IN Chandigarh, they told me that it was Flexi-Recharge. But I have not requested for this. My request was simply for Recharge-with Validity.
The Biller details showing on the ICICI portal is-
Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
Why the validity is not been provided. Why recharge from ICICI bank site is like this. As a customer –it’s not a customer mistake.
Kindly resolve the issue and intimate me.
Avadesh Khandelwal
JTO (RF&NQ)
O/o GM (NOW-CM)
Sec49C Chandigarh
09463100310 (M)
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