BSNL
Customer care centre timing

Dear sir

I have visited bsnl customer care centre on 28/07 regarding 3g data card purchase

at Rajkot . lohanagar (bhaktinagar) gujarat. There was customer care centre timing was 8.30 am

to 7 pm. But there was no staff at counters. I complain about that then i got answer that all

officers and other person will come at 10 am. and They came at 10.10 am. I give them written

complain regarding that then customer relationship manager replied me that only billing time

is 8.30... If he is true then why company make a note of customer care centre timing is 8.30 am to 7 pm. We get toooo much trouble for that. so kindly take some action even they didnt give me

reply again my written complain. so kindly do needful

how to communicate with customers. my mo. no. 9824844642

kindly inform me status of my complain

even i mail my complain to higher authorities of BSNL. just one reply i got is that, we have forward your complain to gujarat circle. nothing else

thanking you

YOurs faithfully

Jayesh sanja

Company: BSNL
Country: India
State: Gujarat

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