Dear sir
I have visited bsnl customer care centre on 28/07 regarding 3g data card purchase
at Rajkot . lohanagar (bhaktinagar) gujarat. There was customer care centre timing was 8.30 am
to 7 pm. But there was no staff at counters. I complain about that then i got answer that all
officers and other person will come at 10 am. and They came at 10.10 am. I give them written
complain regarding that then customer relationship manager replied me that only billing time
is 8.30... If he is true then why company make a note of customer care centre timing is 8.30 am to 7 pm. We get toooo much trouble for that. so kindly take some action even they didnt give me
reply again my written complain. so kindly do needful
how to communicate with customers. my mo. no. 9824844642
kindly inform me status of my complain
even i mail my complain to higher authorities of BSNL. just one reply i got is that, we have forward your complain to gujarat circle. nothing else
thanking you
YOurs faithfully
Jayesh sanja
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