BSNL
Activation of unrequested caller tone and money deduction

I am having Bsnl prepaid (Pyari Jodi) No. 9400773382. On july i received a call from Bsnl for selecting the caller tone. I end the call immediately since i do not want it. But after 5 minutes i was sent a message which was thanking for choosing caller tone and i was informed that an amount of Rs.12 and Rs.30 has been deducted from my prepaid balance as selection charge and for subscribing the tone. I didn't complaint to it. And on July 30th i called 56702 for deactivating the caller tone, and it says that i haven't yet subscribed any tone. But on August 1st, today i found Rs.40 has been deducted from my account. Bsnl services are worse and it seems on next month also caller tone will be automatically activated. So please register this complaint and i don't want anymore money deduction for unrequested caller tone. Please.

Company: BSNL
Country: India
State: Kerala
City: Kottayam

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