Airtel
Broadband connection neither cancelled nor installed

One Agent contacted me about the connection and offer of broadband services. I replied positively that I would only take the connection only if it would be installed immediately. He promised that it will be installed by one week.

I enrolled and paid Rs999/- through a cheque. After that the whole painful story begin.

All the time I followed up and the Airtel never bothered to call me back or update me about the progress of the new broadband connection.

I managed to speak to their technical person and technical person informed me that it would take months because the cable is not laid here.

After hearing this, I requested to cancel my order and immediately refund my money.

But, I yet to receive my Money back. I could not believe that AirTel services could be this bad.

My Application number is: BLR-0155533

Booked on 29th April.

Company: Airtel
Country: India

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