Airtel
Customer is totally uncared

For address verfication 2 weeks back itself one of your executive has come and spoke to our house owner, as am bachelor am wont be available at the office hours at home. Last wednesday (12-01-05) suddenly without any intimation my connection has been blocked and I called up your customer care center and I ve been told its blocked due to non availability of person at home at the time of verfication, how come I will be there at come at the office hours, if your comming for verfication means before hand you must inform me so that I can make arrangements, and also he told the re verfication will be done only on

17 Jan 05 by 9am, but no one has come for verfication and again i called up the customer care and they told by tuesday (18-01-05) afternoon verfication will be done and number will be activated but esterday also no one has come for reverfication.

Now almost a week over no action has been taken from your side. If I am not resifding at the given address means, how come i received your bill, bill dated 06-jan-05 and also i paid the bill amount.

If the number is not activated by today morining, there is no way I AM GOING TO TAKE LEGAL ACTION AGANIST AIRTEL.

Because every fault is on your side, for the past one week without connection i had been disconnected from the world.

I never expected this kind of service from a reputed concern.

Lastly I would like to say one thing to AIR TEL. Let how great your AIRTEL Technology may be if the CUSTOMER was not cared, you will be OUT.

Company: Airtel
Country: India

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