BSNL mobile service
Change of call rates and Automatic activation of unwanted services

The call rates of my plan has been changed all of sudden without any prior intimation given to me.

It was very disgusting when I tried calling the customer care (919400024365) but there was no one to respond from the other side even after wasting my time for more than 1 hour just to hear a pre-recorded voice. To be more specific I tried to reach the customer care on the above mentioned number with a minimum of 3 attempt every day for the past 15 to 20 days but the response was still the same. From my current experience I would obviously say that BSNL is the only network to have such WORST customer care.

I also have got another complaint to be made. Without any request made by me, BSNL automatically activates some service, which I got to know only from the message they sent me. The message is "RAHMAN - BSNL Alerts service is activated. You will be charged Rs.30 for 30 days". What if I hadn't received the message? Rs.30 from all BSNL customers, got to be one another BIG SCAM apart from the 2G SCAM.

Company: BSNL mobile service
Country: India
State: Tamil Nadu
City: Coimbatore

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