BSNL PREPAID MOBILE SERVICES
WRONGLY DEDUCTION FOR RING BACK TONE

RESPECTED SIR,

MY NAME IS NARESH SHARMA

PROFESSION: ADVOCATE

MOBILE NO. 94242 80754

SIR I AM VERY AMBERISSING TO SAY THAT ONE COMPLAINT IS NOT SOLVE BY BSNL SINCE 21 DAYS. THIS IS KIND FOR YOUR INFORMATION THAT ON 05-02. MY RS. 25/- HAD BEEN DEDUCTED BY YOU.WHEN I MADE A COMPLAINT ON YOUR CUSTOMER CARE (24365) ON 05-02.COM. NO. 3580806. ALREADY 21 DAYS GONE BUT I HAVE NOT RECEIVED ANY MESSAGE OR CALL FROM YOUR SIDE. IT ASSUMES THAT YOU ARE NOT INTERESTED TO SOLVE THEIR CUSTOMER PROBLEM. I HAVE TIRED TO TALK TO CUSTOMER CARE. WHEN I HAD CALL TO KNOW THE STATUS OF MY COMPLAINT. THAN YOUR CUSTOMER CARE ALWAYS SAID THAT SIR YOUR COMPLAINT IN PROCESS AND SLOVE IN NEXT 24 HOURS. SIR I HAD NO TIME TO CALL CUSTOMER CARE EVERY DAY.

SO I REQUEST YOU PLEASE TAKE SOME ACTION AND SOLVE MY COMPLAINT AND REFUND MY WRONGLY DEDUCTED BALANCE RS. 25/-.

KINDLY DO THE NEEDFULL.

THANKING YOU

NARESH SHARMA

Company: BSNL PREPAID MOBILE SERVICES
Country: India

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