Bsnl rechrge
Echarge coupan

Dear sir

I am using a bsnl no. 8986264036 since last 2 month in Bihar. I have

seen the prepaid terrif in bsnl site whose link is like this :

http://www.bsnl.co.in/service/tariff_excel_pre.htm. In which bsnl to

bsnl (local/std) free recharge is in Rs 500. I have made Rs 500

recharge today (22/11/10) and I have got the message following:

You have received prepaid credit of Rs.500 from no.279186 on

22/11 at 12:05:20 PM and your account valid till 05/04 Ref

No.487559787. But BSNLto BSNL free service is not started and no

amount is added in previous balance.

I made a call to customer care (west Bengal) and talked to Mr Vijay

Sharma (technical advisor). But he has refused to assist me in this

matter and told me that since this scheme is in the other state so

recharge will be done but you will not get any facility. So my Rs 500

is fully wasted.

My problem is if any scheme is not in a particular state then that

scheme recharge should not be successful in that state’s no.

I am kindly requesting you either my bsnl to bsnl free service should

be started for on month or at least Rs 500 balance should be credited

in my bsnl mobile account.

I have again complained to 1503 (Arghya Sur, supervisor .customer support). But he has not register my complaint.

Thanking you

Vikram Pratap Singh

Sr Engr

NTPC Ltd

Kahalgaon, Bhagalpur Bihar

08986264036

09431600506

Company: Bsnl rechrge
Country: India
State: Bihar
City: Bhagalpur

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