CellOne
Illegal deduction of money

I was a cellone customer and my cellphone number was 9433668836. i am forced to leave this sim card for two reasons. 1. on 24th feb a flash message came on my mobile screen, the subject was something like get live updates of cricket match..., i exit that flash message and did not subscribe anything, but rs 30 was deducted from my balance. i called up the customer care, reported what happened, they assured me that within 24 hrs, my balance would be adjusted and that money will be refunded, but it did not happen. instead on 26th of feb again rs 30 more was deducted from my account, without showing any cause. my father is a bsnl employee, he contacted many officials, but it was in vain... they didnot refund my money, whose deduction was completely illegal. now my father is using that sim card. i have lost all hope of getting that rs 60 back.as soon as the balance is finished, i will not use this service any more... THIS WAS A COMPLETE CHEAT.

Company: CellOne
Country: India
State: West Bengal

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