Airtel
Deduction of amount using shortcuts of Airtel Live
- 04-23-2008
- 82
On 22nd April I had received a short cut through an SMS.
When I selected to see what it actually is, it closed and soon i received another SMS mentioning "Thank you for using Airtel Service" and when i checked my balance, Rs. 50 has been deducted from my account.
When I asked Customer executive they said that I have logged into the airtel live service and downloaded a game.
One of the customer executive argued about this that i have logged into airtel live which I didn't.
If they don't add the deducted amount into my account they will loose a good customer soon who used the service more than an year.
Company: Airtel
Country: India