Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Deduction of amount using shortcuts of Airtel Live | News #1712

Airtel
Deduction of amount using shortcuts of Airtel Live

On 22nd April I had received a short cut through an SMS.

When I selected to see what it actually is, it closed and soon i received another SMS mentioning "Thank you for using Airtel Service" and when i checked my balance, Rs. 50 has been deducted from my account.

When I asked Customer executive they said that I have logged into the airtel live service and downloaded a game.

One of the customer executive argued about this that i have logged into airtel live which I didn't.

If they don't add the deducted amount into my account they will loose a good customer soon who used the service more than an year.


Company: Airtel

Country: India

Category: Telecommunications

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