Airtel
Non refund of money deducted without any cause

On 20th may I was informed through a message on my Airtel number that my NOP (Net on phone) has been activated for a period of 1 month. Rs.99 were deducted from my balance. I didn't requested for the same. I immediately called the customer care service and told the whole story. The customer care executive gave me the complaint number, saying that it will be solved between 24 hours. My NOP service was deactivated within that time, saying that you have not requested to activate it. My money is not refunded to me till now that is 5th June. After that day, I talk everyday to customer care executives. They always say that your money will be refunded in 24 hours or 12 hours or 6 hours... I have also talked to a senior through customer care executive. He did the same thing. He assured me the refund of my money within 6 hours. It was all fake. Till now nothing is refunded.

Now even I am not able to talk to customer care executive at 121.

Company: Airtel
Country: India
Site: www.airtel.in

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