Dell 'XCD35'
I haven't got my replacement

I am Prasad Mehta from Pune. A problem occurred in the functioning of my mobile i.e. 'DELL XCD35'.

I showed it at the service center on 7/12. They assured that the replacement would take 15 days. It's about 37 days since then, yet i have not got the replacement.

I had mailed about this on DellIndia_telecoms@dell.com on 27 dec. they replayed that ill get replacement in 7 days, but still i haven't got it.

I also called on 18004258110 which is dells costumer care number, i had an bad experience, they don't attend people properly.

They cut the phone without responding or giving any answer.

I request to get my replacement as soon as possible or return my money which I had invested in mobile.

Company: Dell 'XCD35'
Country: India
State: Maharashtra
City: Pune

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