Docomo Photon
Forced to Pay without failing provide agreed Quality of service

As per initial agreement It was told to me that Speed of data card would be 3 Mbps. But When I purchased that card service was working for as was expected. I logged complaint and company sent Engineer to look into matter and He was not helpful too. I logged several Complaint with Help desk but that also went in vain.

Finally out of frustration I asked them to disconnect my service and pay my amount back but that action never done by Company and I was forced to Pay bill of about Rs. 2000.

I logged serveral Complaints with Help Desk: ref C12-47281653

My Photon Numnber was 9225750897.

They sent me Legal notice and police inspector called and threatened me to come to Delhi for legal action.

Can you Help?

Company: Docomo Photon
Country: India
State: Maharashtra
City: Pune

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