Airtel
Problem not solved even though a complaint was lodged in customer care

15 days back, I opted to port from Airtel to Vodafone. I completed the procedure of porting and received a message that my porting request is confirmed and accepted. Few days later, I received a call from one of the executives of Airtel, asking me the reason of porting. I told him the reason behind porting. In return, he requested me not to port from Airtel to Vodafone. Also he assured that I will be getting good service from Airtel both in terms of Network and Call Charges. He assured me that Airtel will be providing me call charges as A2A 1p/6 sec and Airtel to Other Numbers as 1p/2 sec, a free Miss call alert service, and this service would be activated within 24 hrs. But in return I didn't get any of the services assured. So i lodged a complaint in Airtel customer care, but everything in Vain. I was just asked to wait for another few days. I waited a lot, still my problem is not solved.

Company: Airtel
Country: India

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