Nokia
Nokia care not cooperative

Hi,

I have nokia E-63, buy from nokia dealer but, the cell phone was getting hang and the switched off, messages not sending, echo sound problem ..i go to nokia care for this and they said just software problem, ok within in 2 dyas every time they gave it back and said ur cell phone is ok, when i go to nokia care 3rd time they said there is a problem in hardware and it goes to company and it takes 10 days to repair .but when i go to nokia care to collect my ph aftr 10 days i found that they not send the ph to company for repair... again they just updated the software and said your ph is ok..if hardware problem is solved by just updating the software then why the hell engineers r there...

And the Manager Mr chander prakash of nokia care of rohini branch

Shop no g-7/g-8 nn mall adjoining M2k complex 15 manglam place sec-3 rohin new delhi 110085 is also not cooperative they also not listing the problem and all

And the excutive Mr AMIT who is working there in nokia care sec-3 branch when i asked him this time in how many days ph is ok..they said these words BHUL JAO SIR AB YE PH PATA NI MILEGA YA NI MILEGA... they don’t know how to talk with the customers and u appoint him as in customer care...

My ph is not with me since last 1.5 months. It is in nokia care. Hope u take a action and understand my problem and soon u repaired my ph.

THANKING YOU

Rachit sachdeva

C-9/95 sector -8 rohini mob-9899628667, 01127946706

Company: Nokia
Country: India
State: Delhi
City: North Delhi

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