AIRTEL PRE PAID (ANDHRA PRADESH)
WRONGLY CHARGED EVERY TIME

SIR BEFORE MANY MONTHS I AM CUSTOMER OF AIRTEL, DUE TO SOME WRONGLY CHARGED OF RS.100/- I HAVE CHANGED MY NETWORK TO BSNL. AFTER 3 MONTHS COMPLETED AGAIN I HAVE CHANGED (MNP) TO AIRTEL ON LAST MONTH 25th OR 26th JANUARY. ON 27th JAN I HAVE RECHARGED WITH 2 OPTION 1 RECHARGE FOR 1GB DATA & SMS PACK ON SAME DAY WITH 1 OR 2 Min GAP. ON SAME DAY RS.107/- CHARGED FOR DATA (NET) USE, WHEN I DONE/MAKE CALL TO CUSTOMER CARE @121 THEY TOLD I HAVE SELECTED AIRTEL LIVE THATS WHY CHARGED, OK AT THAT TIME I AGREE ITS MY FAULT. BUT TODAY I HAVE USED 1/2 Hour OR 1 Hour NET WITH MOBILE AT 4.30 OR 5 PM TODAY CHARGED RS.120/- FROM MAIN ACCOUNT BALANCE AND ALSO NIL MY DATA ACCOUNT BUT I HAVE NOT EVEN USED 500MB IN LAST MANY DAYS. AT AFTERNOON I CHECKED MY DATA BAL IS MORE THEN 500MB THIS TIME ITS ALL MISTAKE FROM YOUR SIDE., JUST FEW MIN BEFORE I HAVE ERC WITH RS.10/- FOR MAKE CALL TO CUSTOMER CARE BUT NOT GOING/CONNECTING FROM MY MOBILE, I DONE CALL FROM OTHERS AIRTEL MOBILE (9849373699) WITH IN FEW OPTION SELECT I HAVE SPEAKED WITH CUSTOMER CARE EXECUTIVE BUT I AM NOT SATISFIED WITH THAT PERSON I HAVE REQUESTED TO CONNECT MY CALL TO TEAM SUPERVISIOR I SPEAKE WITH MR CAITANYA (TEAM SUPERVISOR) AIRTEL AT 06.35PM ON16-02. I TOLD MY PROBLEM HE SIMPLY TOLD THAT MY MOBILE DATA ACCOUNT IS NIL THATS WHY RS.120/- CHARGED., M/S AIRTEL BHARTI (ANDHRA PRADESH) CHARGING WRONGLY WITH ALL (MNP) CUSTOMERS., EVEN WITH ME LAST 6 MONTHS BEFORE WHEN IAM CUSTOMER OF (AIRTEL) RS.100/- FOR SOME JAVA GAME DOWNLOAD., WHEN I HAVE APPLIED FOR PORT TO BSNL I GOT CALL FROM AIRTEL FOR NOT CHANGING NETWORK AND SHE ALSO TOLD THAT SHE WILL RETURN MY RS.100/- FOR WHICH COMPANY (AIRTEL) CHARGED.,

I THINK THIS IS NOT A CORRECT WAY TO CHET VALUABLE CUSTOMERS.,

IF YOU DO LIKE THIS YOU WILL GET BAD NAME.,

I DONT WANT TO DISCUSS I JUST REQUEST TO CHECK MY MOBILE ACCOUNT 9346989080 MADHUSUDAN HEDA RAJAHMUNDRY FROM LAST MONTH RECHARGE TO TODAY MY NET OR SMA OR CALL USE., I WANT MY MONEY BACK OTHER WISE I WILL GIVE COURT 7 CONSUMER NOTICE.,

MADHUSUDAN HEDA

35-2-12 KANCHUMARTHI VARI STREET

RAJAHMUNDRY 533101 (A.P).

9346989080

Company: AIRTEL PRE PAID (ANDHRA PRADESH)
Country: India

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