Airtel Blackberry
Inflated Bill

Mr. Sunil Mittal has put in a lot of hardwork to make airtel an international brand and his employees are working hard to undo it.

On 4th August I received a bill for my Airtel number 919818585182 which i found to be inflated as normally my bill ranges between Rs.- to Rs.3000/-per month but this time the bill is Rs.4500/-for month of July. I complained to airtel on 121 saying that the charges for blackberry.net do not seeem to be realistic and that i rtequire my bill to be checked for usage. Since then I have spoken to numerous nodal officers who are supposedly efficient in providing solution but there is no response from airtel. I had a very bad experience when i spoke to Ms. Priyanka who is a nodal officer who gave me reference no for my complaint as 22245457 she carries the mobile no:9818334865 and she did not have any clue to communicate properly to the customer, was rude beyond doubt and did not provide a solution and assumed that the customer is wrong. This is pathetic service.

Then i called another nodal officer poonam who gave reference number as 945957078 who told me we will get back in 2 days, today is 13th august, no reply as yet. I have also complained on Ombudsman but no reply. Semms airtel is not bothered about genuine customer complaints. The ombudsman number also doesn't work.

Company: Airtel Blackberry
Country: India
Site: www.airtel.in

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