Airtel
Complian regarding network problems

To whom it may concern,

i'm a airtel customer, recently i have converted my postpaid number to prepaid... since then i'm facing problems witjh the network.

1. disturbing noises during actve calls.

2. messages being delivered repeatedly, even i recieve same msg more than 7-10 times..

i requested on customer care to resolve this problem but every time they say your request has been filed but no action has been taken on it..

when i visited airtel main office regarding this matter, they said to replace the sim and again charged me for that but still with the new sim i'm facing the same problems..

today when i again tried to contact customer care, i told them my problem.. they asked me to wait as they transfer the call to senior executive but after few seconds they disconnect the call.. this happened thrice with me...

i'm very very disappointed with the rude and inappropriate response of airtel customer services.. its almost been a month since i'm facing this problem...

i'm sorry to say, airtel is no more having that quality services which it used to have..

bad network, no timely response to customer grievences, n mamy more...

i'm having this number since i started using cellphone.. but with such treatment i dont think i can continue with airtel for a long term..

please do the needful..

thank you

aditya

Company: Airtel
Country: India

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