Airtel
AIRTEL Relationship centre not treating customers properly

Hi,

I would like raise a complaint against below AIRTEL Relationship centre

Reach Telecommunication

no 511 gst road chromepet, Near Vettri theatre, chennai - 600044 Chennai

I had a bitter experience with them.

The timing of bill collection in website & AIRTEL Relationship centre notice boards are mentioned as 9.30a.m to 8.00p.m., but reality is they close all the billings before 8.00p.m, particularly 7.45p.m itself. I happened to reach the above centre at 7.50p.m & they told me that they have closed collecting bills. When I asked about the timing mentioned in the board, they have told that they want to leave exactly at 8.00p.m so that they are closing billings at 7.45p.m itself, there were total of 5 to 6 customers waiting for paying bills who have come exactly at that time, they have refused to take any of their payment. they have also not treating the customers properly. They are insisting not to speak because thay say so. They have not even cared for the customers call. I have been using AIRTEL (Below number) for the past 5 years & I never experienced this insult from any of the customer care services

Company: Airtel
Country: India

  <     >