Vodafone
Wrong Commitment From Company Side

My Self Komal Dogra my Mob. no is (9953553621 Prepaid)

I'm using Vodafone Service from last 5 years and I'm using this no. from last 2 years.

I was satisfied with all the service of Vodafone.

But on 21st June onwards I'm facing too much of Problem. On 21st June I got a call to change no from Prepaid to Postpaid.

I was committed byby your executive that I'll get free unlimited outgoing call on 1 particular no.(But it must be local mobile no.) and monthly rental of Rs. 249 S.T. I took that and used it without any tension. And at the middle of month I have changed the mob no. (9278518857). And at the end of month I got a bill of Rs. 958.82 1 month bill (281.81) (100) late Payment Charges 2 month.

Plz. tell me what should I do. I don't get any help and co-operation from Customer Care and they are threatning me that we'll put a case on you. I'm a student. What should I do. U can check in my bill only there will be maximum callson no 9811940669 and 9278518857.

I fell helpless from your Custamer Care side and franchise. Plz. help me.

customers are valuable don't loose them. Plz. contact me on 9278518857 or 9811940669 for sorting out this problem.

Company: Vodafone
Country: India

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