Vodafone
Deactivation without intimation to me

I have been a vodafone customer for the last 2 years. Today I had gone to the Vodafone customer care for activation of my international roaming. Now instead of activating it, they deactivated my GPRS and also calls to Hutchcare centre. They also deactivated my wifes national roaming for whom I had submitted a request for activation of International roaming. I had submitted all the relevant documents.

Customer care agents were not transferring the phone to their supervisor despite 6-7 calls. Pathetic attitude and above all, very pathetic service levels too.

Company: Vodafone
Country: India

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