Vodafone, Mumbai
Non-Refund of ISD deposit of Rs 3000

Non-Refund of ISD deposit amount of Rs 3000/-.

Be careful when ever you pay ISD deposit to Vodafone. Chances are you may not get it back.

I have bitter experience dealing with Vodafone.

1. Vodafone is not refunding ISD deposit amount of Rs 3000/- despite my surrending the Vodafone connection and paying their final bill 3 months back.

2. Each time you write to their customer care, a different customer care executive writes back stating that they will refund the deposit amount in a month's time. 3 months have elapsed since my first communication to Vodafone on ISD deposit refund.

3. More over, writing to their Nodal Officer and Appellate Authority is also of no use, as these Officers do not reply to customer complaints / emails.

4. Vodafone's "Happy to Help" slogan is a big lie. Forget about helping, these guys don't even pay what is legally due to you.

Will be happy to know what needs to be done to get my ISD deposit back.

Vithal

Company: Vodafone, Mumbai
Country: India

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