Idea
CLOSURE OF CONNNECTION
- 02-07-2011
- 38
INSPITE OF SEVERAL REQUEST THESE PEOPLE ARE NOT CLOSING THE CONNECTION, HOWEVER I HAVE DEPOSITED BILL THREE TIMES UNNESSCESSARILY. PLEASE FOLLOWING MAIL:
From: Smlsrivastava
Sent: Tuesday, February 08 9:46 AM
To: 'Customer Care (UPW)'
Subject: RE: REMINDER: CLOSING OF CONNECTION
Again the INR 398.97 bill is paid please close the account. Please find the reference.
Reference No. IG40605769
Debit Account Number 00000031252505414
Debit Branch SECTOR-2 NOIDA
Remarks IDEA Payments
Transaction Date 08-Feb
Amount INR 398.97
Status Success
Reason Completed Successfully
Regards,
S.M.L.SRIVASTAVA
MANAGER (CONSTRUCTION)
GAIL (India) LIMITED
CHHAINSA COMPRESSOR PROJECT
PDIL BUILDING, SEC-01, NOIDA
HVJ: 890-141 (O) 859-4125 (R)
9911222918
%%%%%%%%%%%%%_
From: Customer Care (UPW) [mailto: ccare.upw@idea.adityabirla.com]
Sent: Monday, February 07 5:16 PM
To: Smlsrivastava
Subject: FW: REMINDER: CLOSING OF CONNECTION
Dear Mr. Srivastava,
This has reference to your e-mail below dated 03/02 regarding the disconnection of your Idea mobile number 9837425656.
In this regard, we are truly aggrieved to learn that you have decided to disconnect your Idea account.
Further, we would like to mention that an Idea mobile number can only be disconnected if there is no outstanding on the number. We would request you to kindly pay the outstanding amount of Rs. 398.97 which is due as on date on the mentioned number to enable us, to process your request further.
We value your association with us and look forward to your continued patronage.
Thanks & Regards
Richa Sharma
Customer Service Desk
%%%%%%%%%%%%%_
Idea Cellular Limited - upwest
Visit us at: www.ideacellular.com
Alternatively you can also call us on to know more about IDEA
PS: In case you require any further assistance, please:
SMS us ACTMCA at 12345 (Toll free) for activation of Missed Call Service.
Or e-mail us at ccare.upw@idea.adityabirla.com.
Or visit our website www.ideacellular.com.
Simplify Life with Idea Self care. Just dial *147# and get instant information related to your account on your Mobile Screen.
To avoid unwanted telemarketing calls, register your telephone number in NDNC Registry. Call 1909 or send SMS “START DND” on 1909.
To deactivate all VAS services from your Idea mobile number except GPRS, sms STOPVAS at 12345 (toll free).
From: Smlsrivastava [mailto: smlsrivastava@gail.co.in]
Sent: Thursday, February 03 1:30 PM
To: Customer Care (UPW)
Subject: FW: REMINDER: CLOSING OF CONNECTION
In spite of payment of bill connection is not closed after several request and still bill is coming.
Regards,
S.M.L.SRIVASTAVA
MANAGER (CONSTRUCTION)
GAIL (India) LIMITED
CHHAINSA COMPRESSOR PROJECT
PDIL BUILDING, SEC-01, NOIDA
9911222918
%%%%%%%%%%%%%_
From: smlsrivastava
Sent: Monday, November 01 11:35 AM
To: 'Customer Care (UPW)'
Subject: RE: REMINDER: CLOSING OF CONNECTION
Dear Sir,
I am sorry to inform you that the SIM card is missing and not traceable therefore I request to close the SIM and close the account.
Regards,
S.M.L. SRIVASTAVA
Manager (Construction)-Instrumentation
Chhainsa Compressor Station Project,
GAIL (India) Limited
Cabin- 141, 1st Floor, PDIL Bhawan,
A-14, Sector- 1, Noida01, India
Phone: 91-120-2474032/33/84/85 (Ext 141)
Fax: 91-11-26185941 (Ext3574#)
Mobile: 9911222918
%%%%%%%%%%%%%_
From: Customer Care (UPW) [mailto: ccare.upw@idea.adityabirla.com]
Sent: Saturday, October 30 1:08 PM
To: smlsrivastava
Subject: RE: REMINDER: CLOSING OF CONNECTION
Dear Mr. Srivastava,
This has reference to your e-mail below dated 28/10/10 regarding the disconnection of your Idea mobile number 9837425656.
In this regard, we would like to mention that you have decided to continue with the services of Idea and we are indeed thankful to you for the same.
Further, we would like to inform you that as one time goodwill gesture, an amount of Rs.180/- has already been credited into your Idea account which will reflect in your subsequent bill. The same has been communicated to you over the phone.
Furthermore, we would request you kindly furnish us the below mentioned details, to enable us, to process your request for the PUK number.
• Name & Address on the Subscriber application form filled by you.
• 10 Frequent calling numbers.
We value your association with us and look forward to your continued patronage.
Thanks & Regards,
Amrinder Chawla
Customer Service Desk
%%%%%%%%%%%%%_
Idea Cellular Limited - upwest
Visit us at: www.ideacellular.com
Alternatively you can also call us on to know more about IDEA
PS: In case you require any further assistance, please:
SMS us ACTMCA at 12345 (Toll free) for activation of Missed Call Service.
Or e-mail us at ccare.upw@idea.adityabirla.com.
Or visit our website www.ideacellular.com.
To avoid unwanted telemarketing calls, register your telephone number in NDNC Registry. Call 1909 or send SMS “START DND” on 1909.
Get a certificate of appreciation duly signed by Abhishek Bachchan by subscribing for E-bill. To subscribe, sms ACTEBILLe-mail id to 12345.
%%%%%%%%%%%%%_
From: smlsrivastava [mailto: smlsrivastava@gail.co.in]
Sent: Thursday, October 28 10:40 AM
To: Customer Care (UPW)
Subject: REMINDER: CLOSING OF CONNECTION
Your response is still awaited.
Regards,
S.M.L. SRIVASTAVA
Manager (Construction)-Instrumentation
Chhainsa Compressor Station Project,
GAIL (India) Limited
Cabin- 141, 1st Floor, PDIL Bhawan,
A-14, Sector- 1, Noida01, India
Phone: 91-120-2474032/33/84/85 (Ext 141)
Fax: 91-11-26185941 (Ext3574#)
Mobile: 9911222918
%%%%%%%%%%%%%_
From: smlsrivastava
Sent: Tuesday, October 19 5:20 PM
To: 'Customer Care (UPW)'
Subject: RE: CLOSING OF CONNECTION
Please close the connection and advice for final bill to be paid after deducting security amount.
Thanks,
SML Srivastava
%%%%%%%%%%%%%_
From: Customer Care (UPW) [mailto: ccare.upw@idea.adityabirla.com]
Sent: Wednesday, October 13 11:20 AM
To: smlsrivastava
Subject: FW: CLOSING OF CONNECTION
Dear Mr. Srivastava,
This has reference to your e-mail below dated 11/10/10 regarding the billing service of your Idea mobile number 9837425656.
In this regard, we would like to reiterate that the charges which have been levied due to GPRS usage against your Idea account are found to be correct. The same has been communicated to you over the phone.
Further, we wish to mention that as one time goodwill gesture, an amount of Rs.180/- has been credited into your Idea account which will reflect in your subsequent bill.
We value your association with us and look forward to your continued patronage.
Thanks & Regards,
Amrinder Chawla
Customer Service Desk
%%%%%%%%%%%%%_
Idea Cellular Limited - upwest
Visit us at: www.ideacellular.com
Alternatively you can also call us on to know more about IDEA
PS: In case you require any further assistance, please:
SMS us ACTMCA at 12345 (Toll free) for activation of Missed Call Service.
Or e-mail us at ccare.upw@idea.adityabirla.com.
Or visit our website www.ideacellular.com.
To avoid unwanted telemarketing calls, register your telephone number in NDNC Registry. Call 1909 or send SMS “START DND” on 1909.
Get a certificate of appreciation duly signed by Abhishek Bachchan by subscribing for E-bill. To subscribe, sms ACTEBILLe-mail id to 12345.
%%%%%%%%%%%%%_
From: smlsrivastava [mailto: smlsrivastava@gail.co.in]
Sent: Monday, October 11 11:41 AM
To: Customer Care (UPW)
Subject: RE: CLOSING OF CONNECTION
Please call on these numbers.
Regards,
S.M.L. SRIVASTAVA
Manager (Construction)-Instrumentation
Chhainsa Compressor Station Project,
GAIL (India) Limited
Cabin- 141, 1st Floor, PDIL Bhawan,
A-14, Sector- 1, Noida01, India
Phone: 91-120-2474032/33/84/85 (Ext 141)
Fax: 91-11-26185941 (Ext3574#)
Mobile: 9911222918
%%%%%%%%%%%%%_
From: Customer Care (UPW) [mailto: ccare.upw@idea.adityabirla.com]
Sent: Saturday, October 09 6:01 PM
To: smlsrivastava
Subject: FW: CLOSING OF CONNECTION
Dear Mr. Srivastava,
This has reference to your e-mail below dated 08/10/10 regarding the bill of your Idea mobile number 9837425656.
In this regard, we would like to inform you that as per the careful scrutiny of our records, the charges which have been levied due to GPRS usage against your Idea account are found correct.
Further, we would like to inform you that we tried reaching you on your mobile number but you were non contactable. So we request you to furnish us your alternate contact number and convenient time, to speak, to enable us, to provide you the information regarding the same.
We value your association with us and look forward to your continued patronage.
Thanks & Regards,
Amrinder Chawla
Customer Service Desk
%%%%%%%%%%%%%_
Idea Cellular Limited - upwest
Visit us at: www.ideacellular.com
Alternatively you can also call us on to know more about IDEA
PS: In case you require any further assistance, please:
SMS us ACTMCA at 12345 (Toll free) for activation of Missed Call Service.
Or e-mail us at ccare.upw@idea.adityabirla.com.
Or visit our website www.ideacellular.com.
To avoid unwanted telemarketing calls, register your telephone number in NDNC Registry. Call 1909 or send SMS “START DND” on 1909.
Get a certificate of appreciation duly signed by Abhishek Bachchan by subscribing for E-bill. To subscribe, sms ACTEBILLe-mail id to 12345.
&--Original Message&--
From: smlsrivastava [mailto: smlsrivastava@gail.co.in]
Sent: Friday, October 08 9:16 PM
To: Customer Care (UPW)
Subject: CLOSING OF CONNECTION
Dear Sir,
Please refer Bill as per attachment, the charges towards 9 Nos. MMS is fake as indicated in the bill. As I am using this SIM, only as Internet service, since last two months using Net Setter. There is no chance of MMS services being used by net.
Please correct the bill else close the connection.
Regards,
S.M.L. SRIVASTAVA,
MANAGER (CONSTRUCTION),
GAIL (INDIA) LTD.
*
Company: Idea
Country: India
State: Uttar Pradesh
City: Agra