Idea
Gprs charges

Dear sir,

on 20/10 at 1.17PM i have recharged idea gprs with 15 Rs, 200 mb free for 3 days.at around 2 o.clock i started idea internet and balance of rs 45 deducted from my talktime balance. I contacted Idea customer care office .they given ascuse that my gprs service was not activated at the time of using gprs so gprs charges deducted. Now i dont know how can i explain them, I shown them sms of recharge, but they are not agree.

Idea has committed this cheating with me for second time.

Pl, help me to get my money back.

Nainesh Padhya

Company: Idea
Country: India
State: Gujarat
City: Ahmedabad

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