Idea
MESSAGE PACK NOT ACTIVATED AND BALANCE DEDUCTION

I recharged my number with 44 rs which was for a sms pack. But it didn't activate as i found out after sending a few messages, so i called up the customer care who said the pack will be activated after 12 hours. I even got a complaint code (1-24057184241) telling me so. But 12 hours have been long past and nothing's been done. What's worse is that I had to send a lot more messages since I have to do that for my work and i can't even recharge again until previous one is done first. I can't even talk with the customer care executive, the call always gets disconnected. Kindly refund me my deducted amount since the recharge was done and activate the pack.

Company: Idea
Country: India
State: Karnataka
City: Bangalore

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