Idea
Unnecessary deductions

I am being charged Rs 20.00 every 4 days for the wap services but i have never activated these services and my mobile is not GRPS unable - have called customer care but they not able to help.

Cust services is really pethetic, they place on hold for 20-30 mins and then disconnect call without even giving solution.

Request the authorites to takecare of Customer services (i have names of advisor who had disconnect my calls) or they will simply loose customers and also request to deactivte these Wapservice and make sure these charges are not deducted anymore.

I am a cust of Spice since last 8 years and if dont get satisfactory solution - unfortunatly i will have to do number port.

My mobile number - 9844319557

Mohammed.

Company: Idea
Country: India
State: Karnataka
City: Bangalore

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