Idea
Uninformed, Illegal Deductions
- 06-27-2011
- 280
Idea number: 7353532878 (Karnataka)
Today morning I inserted the SIM into my new iPhone 4. I started noticing that every 40 mins or so, Rs.5 is getting deducted automatically. I called the complaint number 198 and explained my problem to these uneducated customer care choots.
1st call:
I was very polite, explained to him my problem, he told me to call 198 after 2 hours as the info is not updated on their computers.
2nd call:
After 3 hours: Now, I was quite frustrated as in these 3 hours, there were 3 more deductions of Rs.5 and when I was trying to tell this fucking ass hole my problem, he just cuts me in the middle and says.. "OK OK.. I understood..please visit your nearest IDEA outlet"? And when I said I need a solution right now, she just puts me on hold for 2 mins.. and later the line gets disconnected!!
3rd call:
Now Iam fully frustrated and going to fire at the person who is going to answer my call. I called the 198 number again. This time there was this guy called "Santosh". Told him the problem all over again and he said, "sorry, i dont have the info right now, pls call back in the night". I just fired at him.."what the fuck! are you guys playing with me? Just tell me why was my balance got deducted else I am coming to your call center...".. and BANG!! he hangs up on my face!!!
This is one mother fucking company!!! NEVER EVER BUY IDEA CONNECTIONS!!!
So, finally I called the customer care and asked for the procedure for number portability details.. that bitch didnt even bother to ask me what was the problem I faced and why am I planning to switch over to other service provider? She just gave me the details and asked if I have any questions.. I was Laughing at myself for choosing IDEA!!
Bottom line??
If you are planning to buy services from IDEA.. then dude.. thats a bad IDEA!!
Screw you.. blood suckers!!!
Company: Idea
Country: India
State: Karnataka
City: Bangalore