Idea
National security

Dear Sir/Madam

I have taken idea Sim almost one year and using it very smoothly till 15/1.

But today 16/1, i found my Sim is inactive i went to the idea customer care office that is in Kormangala Bangalore. i found that the number i am using is not on my name. but i have submitted all the necessary document to the vendor. i was told to make a police complaint that i made and i get the duplicate Sim. But the biggest problem is that misuse of contact and the verification team. the verification team is useless and when i ask them why they are not verifying the document they told that we only verify postpaid connection. if these ll go like this than it quit easy for an terrorist to do his job any where in country. And the person like us ll suffer. I want the complete verification and necessary action on this negligence and what i have faced today the unnecessary running i m physical handicapped person and i have to run thrice to that office and police station. I want Rs 1.5 lakh for this negligibility and i have fear that my document can be miss used by unwanted person of the society.

Company: Idea
Country: India

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