Idea
Deduction of balance

Dear Sir,

I am a Prepaid idea mob user since last 3 yrs, but i don't know how this company is in industry with so many complaints against it?

Several times i registered with DND but still A LOT of UNWANTED CALLS AND MGS i m getting.

Whenever company like deduct my prepaid balanace, and when we aks customer care, they always REPEATE TELE STORY you activated so and so services.

But I don't know when I did this?

Sometime I used GPRS service to connect my PC with internet BUT they didn't activate this in more than 24 hrs while their customer care tells it will be activated within 24 hrs, But without activated the service THEY NEVER FORGET TO DEDUCT the balance, even when you Deactivated the service.

Pls advise me how should i tackle all these problems.

thanking you...

Thanking You

Thanking You

Company: Idea
Country: India

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