Idea
Unauthorized Deduction of Balance

Dear Sir,

Yesterday I got my phone recharged with Rs.351 & I got a balance around Rs. 318. But when I checked my Account Balance it was Rs. 205. Idea's customer care assistant said they deducted balance of Rs. 108.34 on the account of the usage of Internet & downloading of game which I didn't do & when I tried to retrieve the information from Idea's customer care assistant he behaved very rudely & compelled me to accept that I used Internet which I didn't do. I request u do the needful & I wouldn't like to let my hard earned my money go in vain.

Company: Idea
Country: India

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