Idea
Given wrong info

Telecommunications

I m nishit gandhi, sir i had asked for uk calling card... low rate to call to uk... they said me to recharge of 21 u will get calls to uk at 2 rs per min... but i had recharged on 24 april. i had called to uk on 26 april at 5:35pm.. it cost me nearly 10 rs per min it was dedected around 36 rs... after tht i had complaint to customer care abt it... they said me records are not updated... second time they told me ur 21 schm is activated today at 8 pm on 26th . after tht the person told me i have note a complain our supervisor will give u feed back call... after tht at 1:00 am on 27 april i called to recheck wheather the complain is made or not.. thay told me it is not... thn they told 21 recharge is for usa not for uk... in this whole procees... how many were right or wrong i m totally confused... n they r all cheaters i feel... n please can u help me to gain my amt back... my num is 9824225289. because i said to the customer care tht how would i come to know abt 21 voucher... if it is not for uk. sir i want my both refund balance of 21 recharge/ n my balance deducted.


Company: Idea
Country: India
State: Gujarat
City: Gandhinagar
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