Idea
Wrong deduction and unethical behavior of customer exectuives

You can figure out the level of my grief that i have to register a complaint about the idea services. In this whole month of july i have been forced to go through the trauma by idea as they have been wrongly charging me on my msgs inspite of an sms pack, not only wrongly but they are charging me international for local msgs. I did report this problem on 198 and it was resolved once after a lot of perseverance but then again in the same week the problem reoccurred. And what added to my grief was the unethical handling of the helpline executives, To name a few, miss neelam, mr. shoaib, and ajeet!!! as of now i think my number has also been blocked from the helpline, i have been trying it since the last 2 days but no respond! With all hopes i write to you hoping that you will surely not disappoint me and get back to me as soon as possible.9702813683

Company: Idea
Country: India
State: Maharashtra

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