Idea
Balance deduction without activation of any package

Deducting balance without activation of any package

Idea Cellular (prepaid) started started sending some useless sms (like JOKES, CRICKET, GANESHA, SAIBABA, MONSOON BONANZA CONTEST etc). Number being used for official purpose. All of sudden we started getting some jokes and cricket updates without activating any service. Since we are heavy users we never use to check balance. This went on for 3-4 months when I realized that they have been deducting 10 rs per day for some stupid daily pack of theirs. Immediately I called up their service centre had a heated discussion and got all EXTRA services dis-continued. I got an email containing details of those service start & end dates. I realised idea has done theft of Rs.775/- from my prepaid a/c. YES MY MONEY HAS STOLEN... This left me furious at no end. Its not about money, but the trust that I have in a big company.

Are these people STANDARD THIEVES? Just because we don't want to change the number, they are literally stealing the money. Customer care is so pathetic that they keep on repeating same lines which is utter non-sense.

I think and hope that a big brand like IDEA doesn't need to retort to these sort of things to earn money. Else they should declare themselves as thieves as first place.

BE AWARE..CHECK YOUR ACCOUNTS... I WILL RECOMMEND TO QUIT THIS FRAUD... Just imagine huge database of its users only deduction of single rupee per day can give million rupees revenue.

THEN CALCULATE RS. 10 PER DAY MULTIPLY BY BILLION USERS...!

Shining India...

Company: Idea
Country: India
State: Maharashtra
City: Pune

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