Idea
NOT GIVING PROPER SERVICE AND DEDUCTING CURRENCY WITH OUT ANY REASON

9844407877 is my number and connection is in the name of Prathap, form past 3year iám using this number for my business purpose and daily il be forwarding 400 to 500 sms for that i have activatde 49 sms pack (unlimited 2p/sms) from past 6 month, on 29/07 from around 7pm instead of charging 2p/sms its charging 10p/sms when i call to customer care they told as the tariff has changed they ask me to send sms as UNREG2SMS to 50484 to deactivate the sms pack, on 30/07 they took complaint regardig this (complaint number: 296849051) and assured me that the problem wil be resolved by 02/08 at 14:02 hour. on 01/08 at 12:00am they deducted 49rs for sms pack even after sending sms for deactivation on 30/07 it has not be deactivated and additional 20rs has deducted when i call them they assured me that they will refund the 49rs with that 20rs and all the amouth which has deducted from 29/07 for sms. but they didnot rectify the problem and again took complaint on 03/07 (complaint number 297261003) and again assured me that the problem will be rectified on 04/0802010 at 9:44am but still the problem has not been resolved.

Company: Idea
Country: India
State: Karnataka

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