Idea
Dealer mistake
- 12-14-2010
- 231
Yesterday i went to a idea dealer (KAMATH COMMUNICATION) to get a recharge of 222rs his staff accidentally recharged 29rs and my sms pack was changed, before it was 1ps per sms and now it is 10ps per sms.after the incident she recharged 222rs... i called the customer care and informed about it and told them that i need the old sms pack the told me that i have to recharge 197rs to get my old sms pack... today i went to the same dealer and told him to recharge 197rs and i told him that i will not pay 197rs because it is his mistake... now he is refusing to put 197rs... WHAT SHOULD I DO... PLEASE HELP ME...
Company: Idea
Country: India
State: Karnataka