Idea
INCORRECT AMOUNT DEDUCTED

My idea cell no. is 9088099570, on 20th december I recharged with an amount of Rs.111, by the evening i see that i have a balance of around Rs. 15, no one else use my cell, i even checked with my outgoing calls from the customercare that does not reflect how that amount could be deducted either, i informed the same to the customer care executives, they dont have any info about the deduction and nobody will help me there in the customer service. I have a service for callertune but that Rs. 30 amount gets deducted at the beginning of the month which i am aware of, and it has nothing to do with this deduction. If this is how the customers are treated where can we go. I feel cheated...

Company: Idea
Country: India
State: West Bengal
City: North 24 Parganas

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