Idea
MNP Escalation

Hi,

I am the owner of the no. 9881880006.

I have made two attempts for the PORT out. 1st time it was rejected due to the outstanding. 2nd time till now no reason given to me. Yesterday was the 7th day as they say that it takes maximum 7 days for the procedure. Had received many calls from the retention department. Have clearly mentioned that I dont want to use Idea services any more. Have called the call center people more that 7 times. Have logged the complaints. I have sent the complaint via mail to the following email ids:

1st - grievance.mh@idea.adityabirla.com

2nd - appellate.mh@idea.adityabirla.com

3rd - ccare.mh@idea.adityabirla.com

Till now I have not received any response from any help desk. As I think they are just fond of sitting around and do nothing. Would anybody care for this and give a helping hand.

Thanks

Company: Idea
Country: India
State: Maharashtra
City: Pune

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