Idea
Echarge amount not recieved

I have recharged my mobile no.9505757341 with rs.200.but there was no increement in my account balance.

my sim card is of andhra pradesh and currently i am in maharashtra.there is clearly mentioned in the site of idea about the recharge amount flexibility that means i can recharge with any amount of money.but as i talked with the customer care incharge they say that they have activated my 3G. also that i will have roming cahrges on 3G if i use it.i till now din't activate 3G from my mobile and it doesnt have 3G facility. also i asked for the refund of money and asked to transfer it to my account balance but they failed to do so. the zonal officer also is not replying to the mails.kindly look in to the matter as earliest as possible.

regards,

ankita chandak.

Company: Idea
Country: India
State: Maharashtra

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