Idea
Idea cheats with wrong information

Telecommunications

Please don't believe on the information given by IDEA from the number 53500. They do not stick to what they say. They told me to provide 7-day validity on 22 recharge, but forfieted the amount in 2 days only. They did not honour the SMS even that they sent: "Aap ke talktime ki validity badha kar 7 din ho gayee hai". Below is the letter I wrote to the Nodal officer of IDEA after being cheated, but no benefit. Finally, I asked them 3 questions

1. The message comes after recharging "You have successfully recharged

with 22." Why the validity is not disclosed.

2. May 24; 01.06 PM: I received an SMS [Aap ke talktime ki validity

badha kar 7 din ho gayee hai]: Why this message was sent to me?

3. There is a number, 53500, to know the best recharge offer specially

for an indivisual number. When I called on this number it was told,

and still it is being announced, that "get full talktime on a recharge

of Rs. 22 with a validity of 7 days."

But they did not have any answer.


Company: Idea
Country: India
State: Delhi
City: East Delhi
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